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NEIS has been in the industry for over 10 years and is happy to help with all insulation installation and funding queries. If you can’t find your answer here, don’t hesitate to contact us directly.
When choosing the right type of insulation for your home, there are many factors to consider and types of insulation to choose from. Some of the most common types of insulation include fibreglass insulation, fibreboard insulation, spray foam insulation & blown-in insulation. If you need help finding the right type of insulation, reach out to your provider for professional advice.
If you notice something is wrong with your boiler, your two main solutions are a replacement or repair work. Typically, boilers over 15 years old need a replacement. If you notice your energy bills going up, this could also be a sign that it's time for a new boiler. Unusual noises and other issues may be better off with careful repair work. If you're feeling unsure, talk to a professional for their advice.
Smart heating systems have become extremely popular in recent years. Some of their key features include:
Remote controls, typically through an app
Learning algorithms, which schedule and adjust your heating automatically
Zonal heating, which allows you to isolate and control heating independently
Energy usage reports
Voice control
Eligibility for free home insulation depends on various factors. Key things impacting eligibility could include government schemes and local council regulations. Criteria for these schemes will look at your income, energy efficiency ratings, elderly or disabled residents in the property, and local initiatives in your area. For more information regarding these schemes, speak to your provider or local council.
Air source heat pumps are an efficient alternative source for heating your home. An air source heat pump works similarly to an air conditioning unit, however, a heat pump has a reversing valve that allows it to heat your home. A heat pump draws in air from outdoors, before pumping it over the external heat exchange surface of the pump. This causes refrigerant liquid to become warm and evaporate, turning into a gas. This gas is then compressed, causing its temperature to rise before being passed over the internal heat exchange. This warm air can then be transferred into your home.
The ECO4 scheme is a UK government initiative which is aimed at improving energy efficiency while reducing carbon emissions. The scheme offers support with installing solar panels for households that are eligible. Find out more about eligibility today by speaking to your provider.
Night storage heaters use off-peak electricity, typically during the night when energy costs are lower, to heat ceramic bricks inside the unit. These bricks store heat, which is then gradually released during the day, providing warmth without needing to use more energy when rates are higher. Modern units offer adjustable settings, allowing you to control the amount of heat released throughout the day.
At North East Insulation Services (NEIS), we offer the installation of electric storage heaters that may be fully funded under the ECO4 scheme for eligible households.
Choosing the right insulation contractor requires considering several factors, including their experience, accreditations, and customer reviews. At North East Insulation Services, we have over 10 years of experience and hold industry-recognised certifications like TrustMark.
We pride ourselves on delivering high-quality work, offering transparent pricing, and providing warranties for peace of mind. Our team is dedicated to helping homeowners find the most efficient insulation solutions for their needs, and we work to ensure the process is straightforward and stress-free.
If your boiler is more than 10 years old, frequently requires repairs, or has a low energy efficiency rating, it may be time for an upgrade. An inefficient or outdated boiler can lead to higher energy bills and inconsistent heating.
At NEIS, we provide a free boiler replacement service under the ECO4 scheme for eligible homeowners, which can significantly reduce your energy costs. Upgrading to a modern, energy-efficient boiler can help ensure reliable heating and improve energy efficiency in your home.
At North East Insulation Services, we can complete central heating installations in just one day, depending on the complexity of the system. Our professional team works efficiently to minimise disruption while ensuring everything is installed to the highest standards.
Whether you’re upgrading your existing system or installing a new one, we provide a seamless process with minimal inconvenience. We always make sure to communicate clearly throughout the process and are available to answer any questions you may have before, during, and after the installation.
Cavity wall insulation is suitable for homes that have a gap between the inner and outer walls, typically properties built after the 1930s. If your home has solid walls or no gap, cavity wall insulation may not be appropriate.
At North East Insulation Services, we provide comprehensive assessments to determine if your home is suitable for cavity wall insulation. If your home qualifies, we can also assist with applying for government funding through schemes like the ECO4 to make your home more energy-efficient and reduce heating costs.
Loft room insulation is a highly effective way to retain heat within your home, helping to reduce energy consumption and lower your heating bills. By insulating your loft, you prevent heat from escaping, making your home warmer and more comfortable. Additionally, it helps control humidity and reduce condensation, preventing damp and mould issues.
At North East Insulation Services, we provide high-quality loft insulation services and guide you through available funding options, including the ECO4 scheme, to make the process more affordable for eligible households.
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“I’m very happy with the work on my house, my house feels warmer already. The staff were really professional and informative.”
Customer in SR5

